Refund policy
The Eazly Return Policy: Keep It Real
At Eazly, we believe that fashion is a journey toward your most authentic self. Sometimes, a piece just doesn't fit the "you" you’re expressing today—and that’s okay. We’ve designed our return process to be as effortless as our style.
The "Eazly" Window
You have 30 days from the date of delivery to decide if your order is Made To Be You. If it’s not a match, we’ll help you find one that is.
The "Keep It Authentic" Conditions
To be eligible for a return or exchange, your items must stay in their "original form":
- Unworn & Unwashed: No stains, scents, or signs of wear.
- Tags Attached: Keep those Eazly tags right where they are.
- Original Packaging: Please return items in their original bags to help us reduce waste.
How to Start Your Return
Visit our Return Portal: Head to eazlystore.com/returns and enter your order number and email.
Choose Your Path: Tell us if you’d like a Refund to your original payment method or an Exchange for a different size or design.
Print & Ship: We’ll generate a prepaid shipping label for you. Just drop it off at the designated carrier.
Refunds & Store Credit
Refunds: Once we receive and inspect your items, your refund will be processed back to your original payment method within 5-7 business days.
Exchanges: We offer free shipping on all exchanges. We want to make sure you get the fit that feels like you.
The "Built Different" Exceptions
Final Sale: Items marked as "Final Sale" or purchased during a "Clearance" event cannot be returned.
Damaged Items: If your order arrived less than perfect, email us at support@eazlystore.com within 48 hours so we can make it right immediately.
A Quick Note on Sustainability
As a brand established in 2026, we care about our footprint. Every return has an environmental cost. If you’re unsure about sizing, check our Size Guide or reach out to us—we’re here to help you get it right the first time!
Eazly | Made To Be You Authenticity guaranteed. Returns made easy.